What to Expect

IndyPsych has been serving the Indianapolis community with quality psychological services since 1995.  We have a multi-disciplinary staff of licensed psychologists, mental health counselors, marriage and family therapists, and pastoral counselors.  We are committed to sound, research-based, psychological principles and counseling techniques and to a Christian worldview. We want you to know up front what our worldview is, and know that we are committed to treating each individual with respect and love without regard to race, creed, religion, or background.

Confidentiality

What you say in a counseling relationship is protected by law. We will work hard to protect your confidentiality and your legal rights to privacy under the law. Legal exceptions to this law include revealing intent to harm yourself or someone else, information about an abused child, dependent adult or a court subpoena for records. We will be glad to furnish you with a copy of our Notice of Privacy Practices, which details our privacy policies, at your request, or you may read it online here.

Appointments

Standard practice is for your next appointment to be set up during each counseling session. It generally works best to set up an on-going appointment time so that you have that time reserved at an interval that works for your schedule. Counseling tends to flow more smoothly when you have a consistent time in the week to do "psychological work." Each of our therapists handles their own schedules. Check below for information on how to reach your therapist directly. Our office manager, Carolyn, will be happy to assist you if you have difficulty reaching your therapist and she will be glad to help you with your initial appointment.  

Fees

Each of our therapists set their own fees. Our fees are very competitive with other licensed professionals in the Indianapolis community. Please call for current rates. We are committed to connecting you with the right therapist for you, whether that is one of our therapists or a referral from our list of professional Christian counselors in the Indianapolis area. 

Financial Hardship

If you are unable to pay for services at the standard rate, we have a limited number of lower fee appointments available based on your income level. If we are not able to help, we will work to provide you with the names of other counseling agencies that may be able to provide more reduced rates.  

Insurance & Billing

IndyPsych does not provide any direct insurance billing services.  It is customary to pay your full fee at each counseling appointment.  Since each of our therapists is an independent contractor, each sets their own policies in regards to billing and insurance. We can provide you with a super-bill that you can submit to your insurance company.  But be advised that insurance billing requires the submission of a formal medical / mental health diagnosis code.  We regret that we cannot process managed care or preferred provider forms.  We are able to accept payment by check, cash, or credit/debit card including most medical savings account cards.

Health insurance providers vary widely when it comes to mental health benefits.  If you are counting on your insurance to pay for psychotherapy expenses be sure contact your insurance company prior to scheduling your first appointment.  Your employers' human services department, or employee assistance program may be able to help you understand your mental health insurance benefits.

Please Note:  Each therapist at IndyPsych is an independent contractor and may have policies that differ slightly.